Use of personal information by Clyde Gateway Developments Limited – Red Tree Business Suites

Who we are and how to contact us

Clyde Gateway Developments Limited is the landlord and operator of Red Tree Business Suites. Clyde Gateway Developments Limited is a company limited by shares (company registration number SC335662) with its registered office at Floor 2, The Olympia, 2-16 Orr Street, Glasgow G40 2QH United Kingdom. You can contact our Data Controller by post at this address, by email at: dataprotection@clydegateway.com, or by telephone on 0141 276 1573.

Why do we need your personal information and what do we do with it?

You may give us your personal information to allow us to take steps to enter into a contract with you or where necessary for compliance with a legal obligation to which Clyde Gateway Developments Limited is subject. This may also allow us to keep you informed about services and programmes we provide which may be of interest to you. We may use your information to contact you by post, email or telephone and to maintain our records. We may hold your personal information on paper forms and on an electronic database. The electronic database is held on an encrypted computer system and the data is stored in the United Kingdom.

Legal basis for using your information

Processing your personal information is carried out under one of the following categories, where processing of your personal data is:

Necessary for the performance of a contract with you (or to take steps to enter into a contract with you), or
Necessary for compliance with a legal obligation to which Clyde Gateway Developments Limited is subject, or
Necessary to protect vital interests of you or another person in circumstances where it is not possible to seek consent.

Who do we share your information with?

We are required to verify and check your details internally for fraud prevention. We are also legally obliged to share certain data with public bodies, such as the relevant rating authority and will do so where the law requires this. We will also generally comply with requests for specific information from other regulatory and law enforcement bodies where this is necessary and appropriate

Details of tenants of Red Tree Business Suites who chose to connect to the Voice and Data Platform provided in these building will be shared with our service provider GCI, City Park Alexandra Parade, Glasgow G31 3AU.

We will also share your data with the following companies:

Ryden, 130 St Vincent Street, Glasgow, G2 5HF our property agents, who manage and market the building on our behalf.

P4P Creative, 93 Candleriggs, Merchant City, Glasgow G1 1NP who manage the web site on our behalf.

Essensys, Aldgate Tower, Lemen Street, London, E1 8FA, who provide our software platform.

KubeNet, Building 4000, Academy Park, 51 Gower Street, Glasgow, G51 1PR, who provide IT support.

Stripe, 1 Grand Canal Street Lower, Grand canal Dock, Dublin, Ireland, our payment gateway.

We do not share your personal data with any other organisation unless specifically stated in any agreement or contract we may enter into with you. Should this be the case a separate statement will be issued to you advising of the nature of the data shared and who we share it with.

How long do we keep your information for?

We only keep your personal information for the minimum period amount of time necessary. Sometimes this time period is set out in the law, but in most cases it is based on the business need.

Your rights under data protection law

You have the following rights under data protection law.

  • Access to your information – you have the right to request a copy of the personal information that we hold about you.
  • Correcting your information – we want to make sure that your personal information is accurate, complete and up to date. Therefore you may ask us to correct any personal information about you that you believe does not meet these standards.
  • Deletion of your information – you have the right to ask us to delete personal information about you where
    • (i) you think that we no longer need to hold the information for the purposes for which it was originally obtained
    • (ii) you have a genuine objection to our use of your personal information – see Objecting to how we may use your information below
    • (iii) our use of your personal information is contrary to law or our other legal obligations.

Restricting how we may use your information – in some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information that we hold about you or we are assessing the objection you have made to our use of your information. This right might also apply if we no longer have a basis for using your personal information but you don’t want us to delete the data. Where this right is realistically applied will mean that we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Objecting to how we may use your information – You have the right at any time to tell us to stop using your personal information for direct marketing purposes.

Please contact us as stated above if you wish to exercise any of these rights.

Complaints

We aim to directly resolve all complaints about how we handle personal information and you should contact us in the first instance to allow us an opportunity to resolve matters. However, you also have the right to lodge a complaint with the Information Commissioner’s Office, who can be contacted by post at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. By phone on 0303 123 1113 (local rate) or 01625 545 745. Visit their website for more information at- https://ico.org.uk/concerns.

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